Certified Nursing Assistant (CNA) Prometric Practice Exam

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Question: 1 / 50

A resident is expressing frustration due to limited mobility. What is the best response by the nurse aide?

Tell them not to worry

Encourage them to express their feelings

Encouraging the resident to express their feelings demonstrates an understanding and acknowledgment of their emotional state. This approach fosters open communication, allowing the resident to articulate their frustrations, which can be therapeutic and validating. By actively listening and providing a safe space for them to share, the nurse aide shows empathy and compassion, essential qualities in patient care. Creating an environment where the resident feels comfortable sharing their thoughts not only helps them cope with their limited mobility but also strengthens the nurse-resident relationship. This can contribute positively to their overall well-being and may help alleviate some of the frustration they are experiencing. Such an approach can lead to identifying further assistance or solutions that the nurse aide can provide, enhancing the resident's quality of care.

Change the topic to cheer them up

Dismiss their concerns

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