Certified Nursing Assistant (CNA) Prometric Practice Exam

In terms of communication, how can a nurse aide support a resident with hearing impairments?

1. Speak quickly and softly

2. Make eye contact and use gestures

3. Use technical terms when explaining

4. Turn off background noise

The correct answer is: Make eye contact and use gestures

Supporting a resident with hearing impairments requires effective communication strategies tailored to their needs. Making eye contact and using gestures is essential because it helps capture the individual's attention and facilitates understanding. Eye contact allows the resident to read facial expressions and lip movements, which can aid in comprehension. Gestures can also convey meaning and provide additional context that compensates for the auditory information that may be missed. This approach respects the resident's communication style and encourages a more interactive and engaged dialogue. It fosters a supportive environment where the resident feels more comfortable and included in conversations, significantly enhancing their overall experience and comfort level. While reducing background noise can also be beneficial for individuals with hearing impairments, it is not as comprehensive as engaging through eye contact and gestures, which actively involve the resident in the communication process.